Some commenters have at random times been unable to post comments on my blog because of a “nonce” error. A “nonce” in this context means a “one-off” token code that helps the site keep track of your activity on a webpage so hackers and bots have a harder time pretending to be you. It typically expires in twelve hours. But if the system loses track of your nonce token, it will mistakenly think you are a bot or a hacker and decline to let you take any actions on a page (like post a comment).

This is extremely difficult to fix. Because there are a million things that can cause this mistake, and some of them are nightmarish to repair. I am slowly trying to diagnose the issue, starting with the easiest and working my way to the most difficult. But I need your help. I never get notified when these errors occur. So I never know when they happen. This also never happens to me, even if I pretend to be someone else the system doesn’t know. So I can’t ever recreate the error so as to test it.

I need data. Every time you can’t comment on my blog because of what it tells you is a “nonce” error, tell me right away (by email or FB message). And let me know, also, if anything else unusual went on (did you start a comment and come back to it hours later before trying to submit it, for example; or does the nonce error always strike, or only sometimes, and if sometimes, what if anything did you notice was different?). Otherwise, all I need is to know that it happened, and who it’s happening to.

I might ask you to submit brief sample comments in future to test the system after I make adjustments, until I find what is causing this and can finally put an end to it. I really appreciate your help with all of this. And I apologize for this inconvenience. I’m struggling to get to the bottom of it.

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